IT Support Helpdesk

Title: Access Online Archive

Problem: Unable to see emails past a certain time. 1 year or greater

Solution:

Your Online Archive will appear below your mailbox.  Please see the example below.  This will appear in your Outlook and in Outlook Online via https://portal.office.com/.

***If you do not see your Online Archive, let us know and we can look into turning it on for you***

For support:

Click Here to Submit a Ticket

Email: [email protected]

Phone: 301.591.5122 or EXT 400