Title: Number Matching - Microsoft Authenticator App
Problem: You need to authenticate using the Microsoft Authenticator App.
Solution:
1. After signing into your Homespire Mortgage Microsoft account, the following screen is displayed.
a. The number above is used as an example.
2. To approve the sign-in, you will have to match the number on your Authenticator app.
b. The following image is from a mobile device using the Authenticator app. This screen should pop-up in your app.
3. After entering the unique number shown on your screen, you will be signed in.
Notes:
- If any issues or need to register your MFA, please reach out to IT Support.
Additional Support:
Email: support@homespiremortgage.com
Phone: (301) 591-5122 or Ext 400