IT Support Helpdesk

Procedure: Initial Communication: The IT Helpdesk (ITH) will attempt to reach the new hire via three separate calls. Each call will entail a detaile...

Procedure: Equipment Verification: Confirm all the equipment the employee has received. Wi-Fi Connection: Instruct the employee to connect the...

Printer Provisioning Policy for Branch Offices 1. Purpose This policy outlines the procedures and requirements for provisioning printers to branch offi...